Just made a business-oriented posting over on Digital Katana (my personal business site).  If you have looked at the Comcastic “Listen To A Comcast Rep Torture Customers Trying To Cancel over at Huffington Post (http://www.huffingtonpost.com/2014/07/14/the-comcast-call-from-hell_n_5586476.html) this is a commentary on Rob Enderle’s analysis at ComputerWorld

http://digitalkatana.ca/Blog/?p=87